Financial Aid Officer

About the role

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM accounts for 20% of all students attending FAA‑certified Airframe & Powerplant (A&P) schools across the country and contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM you'll join a dynamic team of educators and leaders committed to delivering top‑notch training and ensuring student success. The Financial Aid Officer manages and processes financial aid documentation for students, ensuring compliance with federal, state, and institutional regulations, evaluates applications, guides students on available resources, and facilitates access to funding that supports their educational goals.

Responsibilities

• Process financial aid documentation, including VA Education Benefits, Military Tuition Assistance, and scholarships, to ensure students have the necessary funds for tuition.
• Monitor FAFSA submissions and receipt of ISIRs, maintaining accurate records and completing timely verification for selected files.
• Track the submission of Master Promissory Notes (MPNs) via COD and conduct entrance and exit loan counseling sessions for students.
• Stay updated on financial aid regulations, including the Federal Student Aid Handbook, to ensure compliance while regularly reviewing incomplete student files and disbursing funds only when students are eligible.
• Monitor student accounts for proper financial aid packaging and oversee cash flow to ensure timely funding disbursement.
• Meet with incoming students to explain available aid options and necessary documentation, providing ongoing support for questions and issues while referring them to appropriate staff for academic advising.
• Perform additional tasks or projects as assigned by the Campus Director of Compliance & Administration, Campus Assistant Director, or Campus Executive Director.

Requirements

• High School Diploma or GED, and Financial Aid experience
• College level coursework in accounting, finance, or related field
• Strong computer skills, with advanced proficiency in Microsoft Word, Excel, and Outlook, and the ability to quickly learn and adapt to new financial aid software and systems
• Exceptional organizational skills and meticulous attention to detail, enabling the management of multiple tasks and accurate record‑keeping in a fast‑paced environment
• Outgoing personality with outstanding interpersonal and communication skills, fostering positive relationships with students, families, and colleagues
• Ability to thrive in a collaborative team environment, effectively engaging with a diverse college student population and contributing to a supportive campus culture
• Must not be in default on federal student loans, reflecting a commitment to financial accountability and integrity in managing student aid
• Strong dedication to providing excellent customer service, ensuring students receive timely and informative support throughout the financial aid process
• Exhibits a positive, team‑oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the supervisor