Financial Aid Counselor, UNLV Financial Aid, Outreach and Client Services [R0153217]

Requisition ID: R0153217

About the Role

Reporting to the Senior Assistant Director of Outreach and Client Services, this position works directly with students to enhance their understanding of opportunities for, and processes and responsibilities of, a financial aid recipient. This role provides students, families, UNLV staff, and the internal and external community with information about financing higher education.

The Financial Aid Counselor will explain key types and concepts of higher education funding, including scholarships, debt management strategies, costs of attendance, basic financial planning, financial aid policy and procedure, necessary paperwork, follow-up processes (electronic correspondence, phone calls), business processes, web portal navigation (both UNLV and external), and interactive applications.

This individual attends outreach activities to meet one-on-one with prospective and current students and parents, explain financial aid processes, review student accounts for eligibility and award status, and provide group presentations as needed.

All positions in Academic Affairs contribute to UNLV’s core mission: to increase enrollment and promote equitable student success. By addressing systemic obstacles and implementing strategic services, programs, and support, this role enhances student enrollment, retention, successful progression, timely completion, and equitable outcomes. The position supports the institution’s commitment to expand access, grow enrollment, and promote career-ready student success leading to timely graduation.

As with all Academic Affairs positions, the successful candidate will exemplify UNLV’s core values in all interactions, demonstrate professionalism and collegiality, collaborate effectively, and adhere to ethical standards, transparency, and all university, NSHE, and state laws, policies, and procedures. The role embraces inclusion to foster belonging for students, faculty, staff, community partners, and campus guests.

Some evening and weekend work may be necessary, along with occasional travel.

Responsibilities

• Explain financial aid processes, including scholarships, debt management, costs of attendance, and financial planning.
• Assist students and families with understanding financial aid policies, procedures, and required paperwork.
• Conduct one-on-one meetings and group presentations to review student accounts for eligibility and award status.
• Navigate and guide students through UNLV and external web portals and interactive applications.
• Participate in outreach activities to engage with prospective and current students and parents.
• Support UNLV’s mission of increasing enrollment and promoting equitable student success.
• Uphold UNLV’s core values, including professionalism, collaboration, ethics, and inclusion.

Requirements

• Bachelor’s Degree from an accredited college or university (recognized by the U.S. Department of Education and/or the Council on Higher Education Accreditation). Degree must be from a regionally accredited program within higher education. Credentials must be obtained prior to the employment start date.
• 1–3 years of related professional experience.
• Must not be in overpayment or default status for any Federal Student Aid program or award.
• Valid driver’s license and reliable vehicle with valid auto insurance.

Benefits

• Competitive total rewards package, including:
  • Paid time off, sick leave, and holidays.
  • Excellent health insurance (medical, dental, and vision).
  • Comprehensive retirement plans and voluntary benefits programs.
  • No state income tax.
  • Tuition discounts at Nevada System of Higher Education (NSHE) schools for employees, spouses, domestic partners, and dependents.
• Employee perks and programs:
  • Employee recognition and appreciation programs.
  • UNLV athletics ticket discounts.
  • Statewide employee purchase program discounts.
  • RebelCard discounts on and off campus.
  • Wellness programming for faculty and staff at no cost.
  • Opportunities for career advancement to leadership roles.
  • Networking with colleagues through shared interests.
  • Personal and professional development opportunities.
  • Comprehensive onboarding program (Rebels: Onboard).
• Support and resources for veteran applicants.

Pay

Salary is competitive with those at similarly situated institutions and contingent upon funding.