Financial Aid Processing Analyst, UNLV Financial Aid [R0152149]

Job requisition R0152149

About the role

Reporting to the Senior Assistant Director of Financial Aid Processing and the Processing Coordinator, this position is responsible for carrying out the many processes surrounding packaging, awarding, troubleshooting, and clean-up of Federal and State grants and Federal and Private loans on student accounts. This position processes awards and changes to awards from receipt of application (either electronic or paper) to completion in PeopleSoft and SFA. The Processing Analyst also resolves issues with financial aid processes as escalated by various constituents and through case management in SalesForce (SF) or queries and reports from PeopleSoft (PS) or SFA.

This individual attends outreach activities to meet one-on-one with prospective and current students and parents, explain financial aid processes, and review student accounts for eligibility and award status.

All positions in Academic Affairs contribute to the university’s core mission: to increase enrollment and promote equitable student success. By addressing systemic obstacles and implementing strategic services, programs, and support, this position will play a part in enhancing student enrollment, retention, successful progression, timely completion, and equitable outcomes, contributing to the institution’s commitment to expand access, grow enrollment, and promote career-ready student success leading to timely graduation.

As with all Academic Affairs positions, this role requires adherence to the university’s core values in all interactions, demonstrating professionalism, collegiality, collaboration, ethics, transparency, and compliance with all university, NSHE, and State laws, policies, and procedures. The role embraces inclusion to promote belongingness for students, faculty, staff, community partners, and campus guests.

With administrative faculty positions, some evening and weekend work may be necessary, and there may be occasional travel.

Responsibilities

• Process packaging, awarding, troubleshooting, and clean-up of Federal and State grants and Federal and Private loans on student accounts.
• Process awards and changes to awards from receipt of application (electronic or paper) to completion in PeopleSoft and SFA.
• Resolve issues with financial aid processes as escalated by various constituents through case management in SalesForce or queries and reports from PeopleSoft or SFA.
• Attend outreach activities to meet one-on-one with prospective and current students and parents, explain financial aid processes, and review student accounts for eligibility and award status.
• Contribute to the university’s core mission of increasing enrollment and promoting equitable student success.

Requirements

• Bachelor’s Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA). Degree must be from a regionally accredited institution of higher education.
• 1–3 years of related professional experience.
• Credentials must be obtained prior to the employment start date.
• Employee must not be in overpayment or default status for any Federal Student Aid program or award.
• Commitment to diversity, equity, and inclusiveness, contributing to a respectful, positive work environment.

Benefits

• Competitive total rewards package including:
  • Paid time off, sick leave, and holidays
  • Excellent health insurance including medical, dental, and vision
  • Comprehensive retirement plans and voluntary benefits programs
  • No state income tax
  • Tuition discounts at Nevada System of Higher Education (NSHE) schools
  • Tuition discounts for spouses, domestic partners, and dependents
• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels: Onboard
• Support and resources available for veteran applicants

Perks & Programs

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancement to leadership roles
• Personal and professional development opportunities
• Comprehensive onboarding program
• Support and resources for veteran applicants