Financial Aid Counselor I - 996959

About the role

Nova Southeastern University (NSU) is a not-for-profit, independent institution founded in 1964, known for academic excellence and innovation. NSU offers competitive salaries, a comprehensive benefits package including tuition waivers, retirement plans, excellent medical and dental plans, and more. NSU is committed to the health and welfare of its community and operates as a tobacco-free university.

Responsibilities

• Reviews student accounts for completion, accuracy, and adjustments in accordance with federal financial aid regulations, state statutes, and institutional guidelines.
• Provides counseling and advisement services to prospective and current students and parents relative to financial aid, registration, student accounts, recruitment, admissions, and transfer credits.
• Conducts financial aid presentations and workshops for prospective and current students, which may be held in-person and via tele/video conference, and may be held in evenings and weekends.
• Serves as a key liaison with undergraduate and graduate admission offices regarding recruitment, housing, and residential life, cost of attendance, scholarships, student employment, payment plans, and other financial aid matters.
• Communicates directly with academic units regarding registration issues for students requesting financial aid.
• Attends and participates in workshops and meetings as it relates to financial aid.
• Participates in annual undergraduate student housing initiative, providing one-on-one counseling to First-Time-In-College students and parents, including student outreach and an educational overview of financial obligations.
• Accesses federal, state, and/or private platforms to review and report student information.
• Works evenings and weekends as requested.
• Completes other projects as required.

Requirements

• Prior to submitting your application: Ensure your application is accurate and up to date. Complete the entire application. Provide only professional references.
• Required Knowledge, Skills, & Abilities:
• Clerical - Thorough knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services, including needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
• General knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
• Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Service Orientation - Proficient skills in actively looking for ways to help people.
• Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Time Management - Proficient skills in managing one's own time and the time of others.
• Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
• Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.
• Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• Ability to maintain confidential information.
• Ability to work flexible hours in the evenings and weekends.
• Physical Requirements / Working Conditions:
• Speech Recognition - Must be able to identify and understand the speech of another person.
• Speech Clarity - Must be able to speak clearly so others can understand you.
• Near Vision - Must be able to see details at close range (within a few feet of the observer).
• May be required to work nights or weekends.
• Travel - Must be able to travel on a daily and/or overnight basis.
• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.

Qualifications

• High School Diploma and four (4) years of experience in a business, finance, or academic environment, OR Associate’s Degree or 60 college credits and three (3) years of relevant business experience, OR Bachelor’s Degree and one (1) year of relevant business experience.
• Financial aid work experience preferred.

Benefits

NSU offers a comprehensive benefits package including tuition waivers, retirement plans, excellent medical and dental plans, and more.

Pay

$50,000.00 Annually

Schedule

Annually