Financial Aid Counselor

About the role

The Financial Aid Counselor plays a vital role in supporting student success by helping students and families understand, access, and navigate financial aid opportunities. This position provides guidance throughout the financial aid process, evaluates eligibility, administers aid programs, ensures compliance with federal, state, and institutional regulations, and serves as a trusted resource for financial aid information. The Financial Aid Counselor is committed to delivering exceptional service while maintaining confidentiality, integrity, and a student-centered approach.

Responsibilities

• Advise students and families on financial aid programs, eligibility requirements, application procedures, and available funding opportunities
• Review, evaluate, and process student financial aid records and aid packages, including management of outside scholarships
• Serve as a representative of the Financial Aid Office through workshops, FAFSA events, recruitment activities, and outreach initiatives
• Support the administration and reconciliation of federal, state, and institutional financial aid programs while ensuring regulatory compliance
• Maintain accurate financial aid records within the University information system and assist with process improvements and data management
• Complete required institutional training and perform additional duties that support the mission and goals of the department

Requirements

• Bachelor’s degree required
• At least one year of experience in financial aid, higher education, or a related field
• Strong mathematical, analytical, and problem-solving skills
• Knowledge of financial aid processes, regulations, and student service practices preferred
• Excellent interpersonal and communication skills with the ability to effectively assist students, families, faculty, and staff
• Proficiency with computers, information systems, and standard software applications
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Able to maintain confidentiality and exercise sound judgment when handling sensitive information

Qualifications

• Must be legally authorized to work in the United States

Skills

• Exceptional customer service skills
• Ability to handle confidential information with discretion
• Strong attention to detail
• Effective problem-solving and decision-making abilities

Benefits

Benefits Overview
Newman University offers a comprehensive benefits package, including:
Medical, Dental, and Vision Insurance
403(b) Retirement Plan
Paid Time Off (PTO) and approximately 20 paid holidays/breaks
Tuition Waiver for employee, spouse, and eligible dependents after one year of employment
Additional benefits to support your health, financial security, and work-life balance

Pay

Details TBD

Schedule

Details TBD