Financial Aid Counselor I - 996196

Nova Southeastern University (NSU), founded in 1964, is a not-for-profit, independent university known for academic excellence and innovation. NSU offers competitive salaries and a comprehensive benefits package including tuition waiver, retirement plan, and excellent medical and dental plans.

About the Role

Contributes to NSU's success by advising students and families regarding financial aid, including loans, grants-in-aid, or scholarships to determine eligibility for financial assistance.

Responsibilities

• Reviews student accounts for completion, accuracy, and adjustments in accordance with federal financial aid regulations, state statutes, and institutional guidelines.
• Provides counseling and advisement services to prospective and current students and parents relative to financial aid, registration, student accounts, recruitment, admissions, and transfer credits.
• Conducts financial aid presentations and workshops for prospective and current students at local and out-of-area locations, both in-person and via tele or video conference, including evenings and weekends.
• Performs a variety of financial aid duties to ensure students maintain eligibility as required by the United States Department of Education.
• Serves as a key liaison with undergraduate and graduate admission offices regarding recruitment, housing, residential life, cost of attendance, scholarships, student employment, payment plans, and other financial aid matters.
• Communicates directly with academic units regarding registration issues for students requesting financial aid.
• Attends and participates in workshops and meetings related to financial aid.
• Participates in the annual undergraduate student housing initiative, providing one-on-one counseling to first-time-in-college students and parents, including student outreach and an educational overview of financial obligations.
• Accesses federal, state, and/or private platforms to review and report student information.
• Works evenings and weekends as requested.
• Completes other projects and duties as assigned.

Requirements

• High School Diploma and four (4) years of experience in a business, finance, or academic environment, OR
• Associate’s Degree or 60 college credits and three (3) years of relevant business experience, OR
• Bachelor’s Degree and one (1) year of relevant business experience.

Qualifications

Knowledge

• Financial Aid: Thorough knowledge of federal and state financial aid regulations.
• Clerical: Thorough knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures.
• Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services, including needs assessment and evaluation of user satisfaction.
• General knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills

• Critical Thinking: Proficient in using logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems.
• Service Orientation: Proficient in actively looking for ways to help people.
• Self-Direction: Proficient in motivating oneself to work independently and within teams.
• Complex Problem Solving: Proficient in identifying complex problems and reviewing related information to develop, evaluate, and implement solutions.
• Time Management: Proficient in managing one's own time and the time of others.
• Judgment and Decision Making: Proficient in considering the relative costs and benefits of potential actions to choose the most appropriate one.

Abilities

• Detail Oriented: Ability to pay attention to details, understand underlying cause/effect relationships, and account for those details.
• Oral Comprehension & Expression: Ability to listen to, understand, and communicate information and ideas presented through spoken words so others will understand.
• Deductive Reasoning: Ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning: Ability to combine pieces of information to form general rules or conclusions, including finding relationships among seemingly unrelated events.
• Ability to maintain confidential information.
• Ability to work flexible hours in the evenings and weekends.

Physical Requirements / Working Conditions

• Speech Recognition: Must be able to identify and understand the speech of another person.
• Speech Clarity: Must be able to speak clearly so others can understand you.
• Near Vision: Must be able to see details at close range (within a few feet of the observer).
• May be required to work nights or weekends.
• Travel: Must be able to travel on a daily and/or overnight basis.
• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to use various types of equipment/supplies, including pens, pencils, mobile devices, and computer keyboards.

Preferred Qualifications

• Financial aid work experience.

Pay

$50,000.00 annually.

Background screening is required for this position.