Field Training Coach
Slim Chickens · Fayetteville, AR · 1 wk ago
OTHRFull-time
We’re not just another chicken joint—we’re one of the fastest-growing brands in the game, built on hand-made food and bold ambition. At Slim Chickens, every tenderloin gets the royal treatment: brined, buttermilk-soaked, hand-breaded, and cooked fresh to order. That same care and craft goes into how we grow our people. If you’ve got hustle, heart, and an entrepreneurial spark, this is the place to prove yourself and shape your career. Our team thrives on real connection—working fast, thinking big, and building something that makes an impact every day. Here, you’ll be trusted to make decisions, empowered to own your work, and part of a crew that’s taking this brand to the next level. Slim Chickens is growing fast. The only question is—are you ready to grow with us? PURPOSE OF THE POSITION The Restaurant Field Trainer is a field-based training and development role responsible for driving consistent MIT/FIT training execution, developing restaurant trainers and leaders, and supporting the effectiveness of Slim Chickens training programs across assigned restaurants. This position is a key extension of the Field Training Department, evaluating training effectiveness, coordinating priorities, and partnering with restaurant leadership to improve team capability and operational execution. Field Training Coaches are high-performing restaurant leaders with strong operational expertise and a demonstrated ability to develop others. They independently manage assigned training responsibilities, exercise discretion in coaching and development approaches, and provide recommendations to Training and Operations leadership. Essential Position Responsibilities Trainer & Leadership Development Develop and coach Certified Trainers to improve their ability to train, coach, and develop restaurant teamsManage the in-restaurant training experience for assigned Managers/Franchisees-in-Training (MITs/FITs), coordinating training schedules, trainer assignments, and performance assessmentsProvide coaching and development to ensure each MIT progresses successfully toward certificationIdentify high-potential employees and recommend development opportunitiesPromote a culture of accountability, coaching, and continuous development Training Standards & Restaurant Partnership Evaluate training execution against established Slim Chickens standards and identify trends or gapsAnalyze trainee performance and certification results to identify areas needing developmentSupport Certified Training Restaurants (CTRs) in maintaining established expectations and execution of standardsProvide recommendations to Training and Operations leadership based on field observations and dataPartner with General Managers to identify training needs and establish training prioritiesConsult with restaurant leadership on employee development, trainer effectiveness, and training executionBalance training priorities with restaurant operational needs, escalating significant concerns as needed Training Strategy & Program Execution Execute assigned Training Department initiatives and coordinate training activities based on restaurant needs and prioritiesAssess training effectiveness and identify opportunities to improve trainee performance and program execution in the restaurantsSupport the implementation of new training programs, tools, systems, and menu or operational initiativesProvide recommendations to the Field Training Manager on improving training programs and resources Communication & Reporting Maintain consistent communication with the Field Training Manager on assigned restaurants and training prioritiesProvide weekly updates on MIT/FIT training performanceProvide regular updates on trainer performance and training trends Field Training Support Support MIT, FIT, CTR, and other Field Training initiatives as assignedParticipate in training events, workshops, and certificationsRepresent the Training Department professionally with restaurant leadership and field teams Livin' Slims Values: Lives our values every day: Show Up ready to coach and set the standard; Lead by modeling Slim Chickens standards and developing future trainers and leaders; Improve how we train using field observations and results; Make It Fun by creating a positive, energizing learning environment; and Serve restaurant teams, franchise partners, and guests. Slim Chickens systems principles and objectives: Has a thorough understanding of Slim Chickens' established operating systems (e.g., quality, food safety, security, restaurant environment, company policies, safety) and recognizes the responsibility to stay updated on these systems and the role this position plays in supporting them. Performs other duties as necessary in support of business objectives: This position description is designed to guide the activities of the Field Training Coach. It is not meant to restrict the individual's creativity or limit their thinking, nor does it encompass all the tasks that may be required in this role. Physical Activities: Primarily performed in restaurant environments supporting training and leadership development, including during live operations. Requires the ability to stand and walk for extended periods, lift up to 30 lbs, and perform the physical requirements associated with restaurant operations and training in a fast-paced environment. Requires flexibility to work varied schedules based on restaurant and training needs. Travel: Travel between assigned restaurants as needed to support training responsibilities, events, workshops, and certifications. Work Environment: This role works primarily in restaurant environments supporting training and leadership development, including during live operations. Travel between restaurants may be required based on assigned responsibilities, and the position requires flexibility to work varied schedules based on restaurant and training needs. Qualifications REQUIREMENTS AND COMPETENCIES 1+ year of restaurant leadership, training, or related experience preferredExperience as a Training leader, Assistant Manager, or General Manager strongly preferredDemonstrated success developing employees and restaurant leadersDemonstrated ability to independently manage multiple priorities and exercise sound judgment in a field-based environmentAbility to work effectively during peak restaurant operating periods and live serviceStrong leadership, communication, and coaching skillsStrong understanding of restaurant operationsAbility to evaluate performance and identify development opportunitiesStrong organizational, time-management, and problem-solving skillsAbility to build relationships and influence restaurant leadershipAbility to work independently while staying aligned with department objectives Technical Experience: Proficiency with restaurant technology including POS, KDS, tablets, and mobile systems, as well as Microsoft Office or similar business software. Minimum Education: High School Diploma or equivalent. Additional education or training in leadership, business, or a related field preferred. Note: The above statements are intended to outline the general nature and level of work being performed, as well as the competencies required for this role. They do not encompass all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the position. This job description is not an employment contract, and Slim Chickens reserves the right to modify this description at any time. Benefits Health insurance Dental insurance Vision insurance Flexible Spending Account 401(k) Parental Leave Pet Insurance Paid time off Life Insurance Tuition reimbursement Adoption Assistance Slim Chickens is an equal opportunity employer and considers applicants for all open positions without regard to race, color, religion or belief, sex, age, citizenship status, national origin, marital status, military/veteran status, sexual orientation, genetic information, gender identity, and physical or mental disability.