Field Readiness Coach

Primary Responsibilities

• Serve as the primary onboarding guide and day-to-day point of contact for assigned new hires
• Build strong, supportive relationships that promote confidence, engagement, and accountability
• Provide structured 1:1 coaching, feedback, and encouragement throughout the readiness journey
• Monitor trainee progress and proactively address barriers to completion or skill development
• Support both skill mastery and emotional readiness for working with children and families
• Facilitate training sessions (both virtual and in-person), role-plays, and practice opportunities using Intercare Academy curriculum
• Reinforce key concepts to ensure knowledge is understood and retained
• Create a positive, engaging learning environment that keeps morale high
• Support trainees in translating coursework into real-world application
• Observe trainee performance and assess readiness using standardized Field Readiness scorecards
• Collect and document data on skill progression, competency, and confidence
• Conduct mock sessions and readiness checks to validate field readiness
• Provide clear, actionable feedback to support improvement
• Ensure trainees are completing coursework, meeting milestones, and progressing on schedule
• Enforce training expectations and hold trainees accountable to readiness standards
• Track and communicate progress, risks, and readiness status to the Field Readiness Manager
• Support readiness decisions, including clearance or extended coaching
• Partner with the Field Readiness Manager to support overall cohort health and progression
• Conduct field support for new cases or new staff as needed requests by the clinical teams (School Services)
• Collaborate with other coaches to maintain consistency in evaluation and trainee experience
• Participate in calibration sessions to ensure alignment in scoring and expectations

Qualifications

• Education: Bachelor’s degree in behavior analysis, education, psychology, or related field required
• Experience: Experienced in working with children in ABA, school services, or related field
• Skills: Strong interpersonal and relationship-building skills, ability to motivate, coach, and support individuals with varying experience levels, strong communication and feedback skills, organized and able to manage multiple trainees simultaneously, positive, energetic presence with the ability to engage learners, ability to balance support with accountability