Field Technical Specialist

Essential Duties And Responsibilities

• Assist Kia customers, dealerships and KUS staff by performing or supervising effective vehicle repairs/inspections that are escalated through established processes.
• Determine, assess and report the scope of technical issues with Kia vehicles occurring in the field via Field Product Quality Report or other reports as directed. Assist the Product Quality Department with special requests and/or visitors regarding technical issues.
• Provide technical testimony, as necessary, in arbitrations and trials involving KUS vehicles.

Qualifications/Education

• A bachelor’s degree or equivalent work experience required.
• Completion and maintenance of all ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certifications throughout employment required.

Job Requirement

• Overall Experience: A minimum of four years automotive industry experience. Directly Related Experience: Minimum two years hands-on type automotive technical representative.
• Other Requirements: Domestic travel is required while occasional travel may be required internationally. May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays.
• Specialized Skills And Knowledge Required: Strong working knowledge of automobiles with ability to perform hands-on diagnostic, mechanical and electrical work on automotive systems. Excellent written and oral communication skills. Basic PC skills.

Pay Range

$77,105.26 - $100,226.82 Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.

Equal Employment Opportunity

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.