Field Support Specialist (On-Call)

Job Overview

The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on-call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills.

Key Responsibilities

• Deliver excellent customer service to employees and visitors
• Handle incoming/outgoing calls and greet visitors
• Receive, sort, and distribute mail and packages
• Manage shipping and receiving tasks
• Aid with office supplies, facilities requests, and basic troubleshooting
• Support copy/print services and office equipment
• Help with office moves and meeting room setup
• Provide reception or front desk coverage as needed
• Build positive relationships with clients and teams
• Take initiative and assist with additional tasks during downtime

Skills & Competencies

• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Basic knowledge of MS Office and office equipment
• Ability to work independently and follow instructions
• Flexible and adaptable to changing tasks and locations

Qualifications

• High school diploma or equivalent
• At least 6 months of work experience preferred
• Strong time management and problem-solving skills
• Willingness to learn and maintain professionalism

Physical Requirements

• Ability to lift up to 40–60 lbs
• Comfortable standing, walking, bending, and lifting for extended periods
• Able to operate office equipment

Travel Requirement

• Daily travel between client sites; ideal for those who prefer a mobile work environment

Note

Responsibilities may change based on business needs.

Pay Range

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status

This posting is for an existing vacancy.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

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