Field Service Technician Southeast (HVAC/R - Commercial Refrigeration)

Environmental Specialties designs and manufactures a diverse product line of controlled walk-in and reach-in environmental chambers suited for an array of applications across multiple industries. With well over 100 years of combined experience in the environmental room market, our engineering team designs the most reliable, stable, and redundant solutions available today. As part of EMCOR Group, we provide local leadership to solve mechanical engineering challenges for our clients, backed by a financially solid Fortune 500® company with a national presence.

Responsibilities

• Perform field service, including troubleshooting, repairs, and retrofits of environmental chambers and laboratory equipment.
• Execute field-testing, calibrations, and validation testing.
• Perform preventive maintenance services on refrigeration, process controls, and electronic systems.
• Resolve customer problems promptly and efficiently according to company policies.
• Provide refrigeration system repair, electrical/controls system repair, and instrument calibrations.
• Produce accurate administrative reports (timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports).
• Assist in development and upgrades for service manuals.
• Complete service tickets with detailed information on problems, parts needed, solutions, and time required.
• Maintain a safe and operational company vehicle, including cleaning, inventory, and general maintenance.
• Perform brazing and welding of refrigeration system components.
• Evacuate and charge refrigeration systems following proper refrigerant handling practices (recovery, reclaim, and system charge).
• Maintain vehicle inventory stock of replacement parts.
• Assist with service training schools as required.
• Travel to customer sites as needed (approximately 30%-40% out-of-town travel).
• Keep service staff informed of task status through written or verbal communications.
• Maintain good working relationships with company personnel (purchasing, manufacturing, engineering).
• Assist with system assembly and installation.
• Be on call for after-hours emergency service needs as designated.
• Confirm all travel arrangements with service staff.
• Keep a neat and orderly work area while at customer sites.
• Perform other duties as assigned by management.

Requirements

• Experience with HVAC/Refrigeration technology.
• Experience with Industrial Electrical/Electronic technology.
• Familiarity with Electrical engineering technology.
• CFC Certification (Type II minimum, Type I preferred).
• Ability to travel to customer sites as required (approximately 30%-40% out-of-town travel).
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Excellent organization, communication, customer service, and interpersonal skills.
• Strong scheduling and time management skills.
• Ability to operate safety equipment and use safe work habits.
• Work in a team environment with high safety and quality standards.

Benefits

• Competitive salary and comprehensive benefits starting the 1st of the month after hire.
• Health Insurance: 4 plans available with Rx coverage.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Dental Insurance: 2 plans available.
• Vision Insurance.
• Company-paid Life Insurance, Short-Term & Long-Term Disability coverage.
• 401(k) Retirement Plan with company match up to the first 5% and immediate vesting.
• 13 paid days off + 10 holidays annually.
• Weekly pay with direct deposit.
• Per diem plan.
• Company vehicle provided.
• Employee referral incentives.
• Tuition Reimbursement.

Schedule

Work mostly in Raleigh with occasional travel in other markets. On-call for after-hours emergency service needs as designated.