Field Service Technician - PV

About the role

The role supports field Service operations within Sungrow USA, focusing on commissioning, warranty, and Operations and Maintenance (O&M) of expanding solar power installations.

Responsibilities

• Install, operate, test, and maintain solar inverters and ancillary equipment/systems.
• Diagnose and troubleshoot technical issues following Sungrow’s maintenance and repair guidelines.
• Support pre-commissioning and commissioning of solar inverters and BESS systems.
• Perform preventive maintenance and LTSA activities as per contracts.
• Investigate and report on solar plant issues, including DC array grid faults, inverter design issues, and utility grid transients.
• Lead upgrade/rework projects and interact with customers to explain project scope and manage schedules.
• Work with customer SCADA engineers to set up system communication and parameters.
• Document troubleshooting sequences and basic mechanical and electrical issues.
• Prepare and submit daily activity and JSA reports.
• Ensure compliance with engineering documentation standards and test procedures.
• Communicate effectively with Design Engineers and other engineering, logistic, financial, and program management disciplines.
• Follow company safety policies and use PPE.
• Conduct Job Hazard Analysis and ensure LOTO authorization.

Requirements

• Associate’s Degree in Engineering or Computer Science from an accredited university or college.
• Renewable industry experience preferred.
• Power Electronics experience preferred.
• OSHA 10 certificate within 12 months of hire.
• NFPA 70e certificate within 12 months of hire.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Complex problem-solving abilities.
• Excellent verbal and written communication skills.
• 3+ years of overall experience in a technical field, 2 years in solar inverters or BESS.
• Ability to work with test equipment and hand tools.
• Proficiency in following instructions and established procedures.
• Valid driver’s license with a clean record.
• Travel 80%.

Qualifications

• OSHA Authorized Person for LOTO.

Skills

• Technical proficiency in solar inverters and BESS systems.
• Problem-solving and troubleshooting skills.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Attention to detail and organizational skills.

Benefits

A competitive benefits package and employee programs are offered. Strong personal and company growth opportunities are available.

Pay

Compensation commensurate with experience. Base pay range is between $36 to $40 per hour plus overtime. The range is determined by various factors including job-related skills, qualifications, experience, education, location, or other relevant factors.

Schedule

Contract role, West Phoenix area. Travel 80%.