Field Service Technician - PV

About the role

The role supports field Service operations within Sungrow USA, focusing on commissioning, warranty, and Operations and Maintenance (O&M) of expanding solar installations.

Responsibilities

• Install, operate, test, and maintain solar inverters and ancillary equipment/systems
• Perform troubleshooting and diagnostics according to Sungrow’s guidelines
• Support pre-commissioning and commissioning of solar inverters and BESS systems
• Investigate and troubleshoot solar plant issues, including DC array grid faults, inverter design issues, and utility grid transients
• Lead upgrade/rework projects in the field and interact with customers to explain project scope and manage commitments
• Work with customer SCADA engineers to set up system communication and parameters involving Sungrow’s controllers and F&G systems
• Prepare and submit daily activity reports and JSA reports
• Own creation and submission of all field paperwork and documentation
• Follow company safety policies and training requirements, including PPE use
• Conduct Job Hazard Analysis and follow established procedures
• Designated as Authorized Person for Lock Out/Tag Out (LOTO)

Requirements

• Associate’s Degree in Engineering or Computer Science from an accredited university or college
• Renewable industry experience preferred
• Power Electronics experience preferred
• OSHA 10 certificate within 12 months of date of hire
• NFPA 70e certificate within 12 months of date of hire
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Complex problem-solving abilities
• Excellent verbal and written communication skills
• 3+ years of overall experience in a technical field
• 2+ years of experience in solar inverters or BESS
• Able to work with test equipment and hand tools
• Able to follow instructions and procedures
• Valid driver’s license with a clean record

Qualifications

• Ability to work independently in the field and with engineering teams
• Experience with OSHA, NFPA 70A, and electrical safety
• Experience with MV transformers a plus

Skills

• Technical troubleshooting and diagnostic skills
• Field service and maintenance experience
• Communication and interpersonal skills
• Problem-solving abilities

Benefits

• Competitive benefits package
• Employee programs
• Strong personal and company growth opportunities

Pay

Compensation commensurate with experience
Competitive benefits package and employee programs

Schedule

Contract role, Syracuse, Albany, or Rochester, NY area
Travel 80%

Location

No visa/legal sponsorship

Equal Opportunity Employer

Sungrow is an equal opportunity employer.