Field Service Technician III - U.S. Air Force Global Sustainment Program

Responsibilities

• Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems
• Advanced level knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI
• Solid ability to administer and troubleshoot in an IT-type environment
• Strong verbal and written communication skills
• Proficient with Microsoft Office products and Google Suite applications
• Strong self-management and "people" skills to work closely with Motorola Solutions’ customers and subcontractors as well as Motorola Solutions sales, engineering, project management, and customer support teams
• Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure
• Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments
• Maintain comprehensive understanding of IP networks
• Above average verbal and written communication skills
• Organization skills and a high attention to detail
• Capable of obtaining an acceptable adjudication of DOD secret (T-3) clearance within 18 months of initial employment date
• Complete standard form SF86 questionnaire and fingerprinting for national security positions
• Proficiency with Microsoft Office products and G-Suite applications
• Knowledge of Motorola ASTRO core applications
• Experience with Host Based Security Systems (HBSS)
• Experience with CAC/PIV authentication based systems
• Experience developing and executing Motorola ASTRO upgrades
• Experience with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch, NICE Logging, IT, LMR, E911, Dispatch, Radio Frequency, Land Mobile Radio or as a Field Service Technician, System Technician/Specialist

Qualifications

• Legal authorization to work in the U.S. indefinitely is required
• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)
• Must have 2+ years experience in IT, networking, technician, field service, system technician/specialist, radio frequency, or land mobile radio
• Travel requirements: Over 75%
• Relocation provided

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave