Field Service Technician III

Position Overview

The Field Service Technician III serves as a senior field technician responsible for advanced assembly, maintenance, testing, diagnostics, and repair of transformers and high voltage apparatus. This role performs hands-on transformer services with minimal supervision and supports complex projects through technical expertise, troubleshooting, and leadership of junior technicians.

Responsibilities

• Model and reinforce safe work practices, PPE requirements, and company safety policies.
• Perform transformer testing and apparatus work as a lead technician on installation, maintenance, and emergency jobs.
• Install, test, and maintain electrical apparatus with strong understanding of transformer components and field practices.
• Troubleshoot and resolve issues identified during diagnostics and testing.
• Interpret and analyze test results accurately, supporting field decisions.
• Develop testing plans and assist with execution of field test procedures.
• Operate oil processing and vacuum rigs, including dry-outs, circulation, and top-off procedures.
• Complete documentation, inspections, job briefs, and work order entries.
• Maintain professional communication with supervisors, crew members, and customers.
• Install and assist with commissioning monitoring devices such as Calisto sensors.

Qualifications

• Five or more years of transformer services, substation apparatus work, or related high voltage field experience.
• A high school diploma or GED.
• A valid driver’s license and insurable record.
• Ability to stand, walk, climb, and lift up to 50 lbs.
• Ability to safely work in outdoor, energized, high voltage environments.
• Willing and able to travel frequently (75%), including overnight and occasional international travel.
• Willingness to work overtime, nights, weekends, and holidays.
• To complete background checks and medical evaluations.
• Preferred: CDL or interest in obtaining one, NCCCO crane certification, strong knowledge of mechanical and electrical maintenance tools, familiarity with grounding, LOTO, and arc-flash boundaries, ability to read diagrams, one-lines, schematics, and metering devices, desire to develop additional transformer diagnostics and testing skills.

Work Environment & Physical Requirements

• Outdoor field role with exposure to weather, noise, and energized equipment.
• Travel may include extended stays and international trips.
• Reasonable accommodations may be provided.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match.
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA).
• Life and AD&D insurance.
• Short-term and long-term disability coverage.
• Employee Assistance Program (EAP).

Perks

• Competitive pay.
• Talent development through instructor-led and online learning.
• Career path planning.
• Incentives for professional certifications.
• Referral bonuses.
• Tuition reimbursement.

Pay

Competitive pay.

Schedule

Hours are flexible but typically include evenings, weekends, and holidays.