Service Technician

Service Technician supporting customers, projects, and supplier partners through removal, troubleshooting, repair, maintenance, and reinstallation of pump systems and related equipment in compliance with company policies and standards.

Responsibilities

• Remove, repair, and reinstall customer pumps and equipment.
• Perform preventative and predictive maintenance on customer equipment and systems.
• Troubleshoot, diagnose, disassemble, evaluate, and repair pumps, motors, and related equipment.
• Read and interpret exploded views, O&M manuals, and parts lists from pump manufacturers.
• Document work orders, including pump and motor details, cause of failure, parts required, and problem descriptions.
• Repair or replace mechanical seals, bearings, shafts, wear rings, O-rings, gaskets, and impellers.
• Clean rotating equipment parts using parts washers, sand blasters, and other methods.
• Work with electrical systems including 120VAC, 240VAC, and 440VAC single- and multi-phase power.
• Operate, program, repair, and replace Variable Frequency Drives (VFDs).
• Safely operate shop tools, testing equipment, and specialized repair equipment.
• Record service and design data to ensure expected performance outcomes.
• Follow all company safety policies and procedures.
• Participate in manufacturer pump training courses.
• Maintain a clean and organized worksite.
• Assist other mechanics and departments with skilled and non-skilled duties as directed by the Service Manager.

Requirements

• Basic mechanical aptitude and ability to operate required equipment.
• Basic math skills, including fractions.
• Basic knowledge of pumps and electrical equipment.
• Valid driver’s license.
• Strong communication and problem-solving skills.
• Minimum of 5 years of related work experience, or as deemed sufficient by management.
• High school diploma or equivalent.

Preferred Qualifications

• Demonstrated experience servicing pumps, motors, and related equipment.
• Experience working with Variable Frequency Drives (VFDs).

Skills

• Mechanical and technical aptitude
• Troubleshooting and problem-solving
• Safety awareness
• Attention to detail
• Customer service orientation
• Communication and teamwork

Physical Requirements

• Ability to lift up to 75 lbs. unassisted.
• Ability to stand, bend, kneel, and perform physical tasks associated with equipment repair and installation.

Working Conditions

• Work performed in shop environments and at various customer job sites.
• Exposure to mechanical equipment, electrical systems, and outdoor conditions as required.
• Regular travel to customer job sites within assigned service areas.

Pay

The base salary for this position typically falls within the range of $20.63 to $26.25 per hour. Starting wage may vary based on factors including location, education, training, and experience. Hourly associates may be eligible for overtime based on business needs.

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Paid parental leave and adoption assistance program
• Medical, dental, and vision benefits
• Flexible and dependent care spending accounts
• Company-paid life insurance and short-term disability
• Optional long-term disability and additional life insurance
• Mental, physical, and emotional well-being programs for employees and families
• Wellness and safety programs with bonuses for drivers
• Employee referral bonus program

Job location: Aquafinity - Santa Ana, 2221 Standard Ave, Santa Ana, CA 92707