Field Service Technician - Auburn Hills, MI
Xerox · Rochester Hills, MI · 2 wk ago
On-siteEngineeringFull-time
Primary Responsibilities
- Provide outstanding service to our clients.
- Ensure devices are working correctly and provide top-notch service at all times.
- Use electro-mechanical skills to repair devices.
- Achieve key productivity goals, including 5 gross calls per day, an efficiency rating of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.
Skills and Qualifications
- Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems.
- Past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
- Superior time management skills and reliability.
- Valid driver's license & appropriate insurance coverage.
- A Motor Vehicle Record (MVR) is included in our technician background check.
Additional Benefits
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.