Field Service Engineer - Remote (Chicago area)

About the role

The Field Service Engineer - Remote (Chicago area) will be based in the Chicago area and will report to the Field Service Manager. This position supports the extraordinary teams at Anord Mardix who build great products and contribute to our growth.

Responsibilities

• Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.
• Prepares technical reports/test sheets, monitors spare parts, tools/equipment, consumables, etc.
• Maintain and follow safety regulations for the company and the specific sites where working.
• Attend all appropriate site meetings.
• Interfaces with Project Management and Site personnel.
• Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
• Communicate on a regular basis with Project Managers, receiving and relaying information.
• Proactively works to eliminate waste and adds value to all processes.
• Adhere to all relevant health and safety regulations and perform work practices that are safe.
• Adhere to company policies and rules.

Requirements

• Education to the Associates level in electrical power distribution or related field and/or 3+ years of similar work experience in a related field.
• Military experience is preferred.
• Data Center or equivalent mission critical system experience preferred.
• Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols.
• Three to five years’ experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
• Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch, UL10008S Static Transfer Switch, UL60950 Information Technology Equipment, UL 891, Switchboards, UL 1558 Metal‐Enclosed Low‐Voltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
• Ability to travel 50% plus.
• Ability to work on-call, weekends, and required overtime as required.
• Must also be able to respond and arrive on emergency calls within 2 hours.

Qualifications

• Must have a valid driver’s license.
• Must be able to pass a background check.
• Must be able to pass a drug test.