Field Service Engineer II - Semiconductor

Overview

Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in San Jose, CA to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.

Responsibilities

• Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment downtime.
• Troubleshoot hardware and software related issues and implement solutions.
• Collect data for software related issues and discuss with headquarter in Japan.
• Accurately document all maintenance activity and provide field service reports.
• Install equipment control software and maintain record of software revision history.
• Participate in the installation of equipment at customers' sites.
• Maintain stock level of service parts and equipment to ensure adequate inventory is available for repair work.
• Provide training and assistance to other technicians.
• Effectively communicate with customers, USA and Japan employees.
• Escalate serious or complicated repair problems to senior level team members.

Qualifications

• HS Diploma, GED, or equivalent experience required. AA OR BS degree in a related field is preferred, plus 1-2 years of related experience (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field)
• PVD or semiconductor vacuum equipment experience
• Multi chamber cluster systems and robotics experience is highly preferred
• Ability to understand electrical and mechanical drawings for troubleshooting
• Experience with PLC and other software applications is a plus
• Ability to work independently following 3-6 months of on the job training
• Must have analytical skills for problem analysis and resolution
• Decide on problem solving road map and follow methodical means to resolution
• Decide and recommend spare and consumable parts for PM’s and repairs