Field Service Engineer II - PVD Semiconductor
About the role
This position performs support of high vacuum equipment for PVD and related robotics. Understanding of vacuum technology is helpful, general practices and procedures within the semiconductor field and apply these skills to perform field service duties in customers' clean rooms. Position will also provide on-call technical support, which may require off shift work.
Responsibilities
- Maintain and monitor semiconductor process equipment in the field to prevent equipment downtime.
- Troubleshoot hardware and software related issues and implement solutions.
- Collect data for software related issues and discuss with headquarters in Japan.
- Accurately document all maintenance activity and provide field service reports.
- Install equipment control software and maintain record of software revision history.
- Participate in the installation of equipment at customers' sites.
- Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
- Provide training and assistance to other technicians.
- Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees, Escalate serious or complicated repair problems to senior level team members.
Requirements
- HS Diploma, GED, or equivalent experience required.
- AA OR BS degree in a related field is preferred, plus 1-2 years of related experience (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field).
- PVD or semiconductor vacuum equipment experience.
- Multi chamber cluster systems and robotics experience is highly preferred.
- Ability to understand electrical and mechanical drawings for troubleshooting.
- Experience with PLC and other software applications is a plus.
Qualifications
- Ability to work independently following 3-6 months of on the job training.
- Decide on problem solving road map and follow methodical means to resolution.
- Decide and recommend spare and consumable parts for PM’s and repairs.
Skills
- Analytical skills for problem analysis and resolution.
- Strong work ethic, creativity, and a cooperative spirit.
- Close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection).
- Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses).
- Ability to work flexible shifts.
- Ability to lift approx. 50 lbs.
Benefits
Substantial amount of standing, walking, typing, grasping, talking and hearing. Substantial amount of driving required, sometime for multiple hours at a time. Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder. The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses).
Pay
$29.20 - 43.73 hourly
Schedule
Full-time On Site