Field Service Engineer II - PVD Semiconductor
About the role
Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in Hillsboro, OR to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations. This position performs technical support of high vacuum equipment for PVD and related robotics.
Responsibilities
- Maintain and monitor semiconductor process equipment in the field to prevent equipment downtime
- Troubleshoot hardware and software related issues and implement solutions
- Collect data for software related issues and discuss with headquarters in Japan
- Accurately document all maintenance activity and provide field service reports
- Install equipment control software and maintain record of software revision history
- Participate in the installation of equipment at customers' sites
- Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
- Provide training and assistance to customer engineering team
- Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees
- Escalate serious or complicated repair problems to senior level team members
Requirements
The individual must understand and have experience with vacuum technology, general practices, and procedures in the semiconductor industry and successfully perform field service duties in a customer's clean room. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Qualifications
- Typically requires general education and/or vocational training plus 1 to 2 years of related experience.
- Associates degree or equivalent experience required (bachelor's preferred) plus 2-3 years experience.
- Candidates without AS or BS may be considered with equivalent experience in the same field.
- Multi chamber cluster systems and robotics experience is highly preferred.
- Ability to understand electrical and mechanical drawings for troubleshooting.
- Experience with PLC and other software applications is a plus.
Skills & Expertise
- Strong analytical skills for problem analysis and resolution.
- Decision-making and problem-solving abilities.
- Ability to work independently following 3-6 months of on the job training.
- Ability to work flexible shifts, including compressed shifts as needed to meet customer requirements.
- Ability to lift approx. 50 lbs.
- Bilingual Communication skills helpful but not required. (Japanese/English)
Benefits
This position will require a 2-4 week trip to Japan for training during the first 6 months of employment. Candidate must have a valid passport.
Pay
$29.20 - $43.73 per hour
Schedule
Full-time presence at your assigned office(s)/worksite(s)/territory.