Field Service Engineer II

Discussion Of Responsibilities, Mission And Strategy

We are looking for Field Service Engineer II who is passionate about our core mission – to customize and deliver the best and highest quality solutions to our customers. This role will support the company's mission, vision, and values. This advanced-level field position is responsible for testing, calibration, verification, preventative maintenance, installation and repair services on a variety of equipment including; laboratory instrumentation, medical testing devices, kiosk equipment, power three-phase high voltage UPS and distribution equipment and/or other EMSAR and client equipment.

This position serves as the client facing representative for the organization and expected to perform efficiently, effectively and represent EMSAR in a professional manner. To Perform This Job Successfully, An Individual Must Be Able To Perform Each Essential Duty Satisfactorily. Reasonable Accommodations May Be Made To Assist Individuals With Disabilities To Perform These Essential Functions

Discussion Of Personal Characteristics And “Fit”

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Analytical: Ability to read and interpret technical instructions, safety manuals, service manuals, policies and procedures
• Technical competency: Demonstrates a thorough understanding of the maintenance and repairs of the EMSAR supported equipment
• Technical skills: Proficient in the use field service tools and equipment. Able to optimize performance, troubleshoot, and repair equipment independently. Advanced level technical skills
• Oral/Written communication: Excellent verbal and written communication skills
• Interpersonal skills: Effectively communicates that result in positive internal/external relationships
• Planning/organizing: Associate is able to prioritize and plan activities, uses time efficiently, and develops realistic action plans
• Familiar with a variety of the field's concepts, practices, and procedures as a field service engineer for any one, or more, divisions. Ability to exercise critical thinking regarding engineering support problems and solutions
• Works independently with limited to no direct supervision

Qualifications

• Minimum Education and Experience: High School diploma or equivalent and 4-8 years’ technical experience
• Valid driver license and liability insurance
• Ability to drive personal, fleet and/or rental vehicles
• Or Associate degree or Trade school degree and 2+ years technical or related experience
• Valid driver license and liability insurance
• Ability to drive personal, fleet and/or rental vehicles
• Or Bachelor’s degree in the related field and 1+ year technical experience
• Valid driver license and liability insurance
• Ability to drive personal, fleet and/or rental vehicles

Work Environment And Physical Demands

• Extensive periods of sitting at a computer terminal documenting services
• Extensive periods of standing and walking while performing services.
• Frequent bending, squatting and stair climbing.
• Use of both hands without restriction and manipulate small hand tools.
• Ability to lift up to 50 pounds and move up to 125 pounds without assistance.
• Regional day and overnight travel required