Field Service Engineer II

About the role

On-site technical service and sales within the FLSmidth Pneumatic Transport (PT) service group focusing on spare part and system applications. Utilizing knowledge on FLS-PT customers, equipment, systems, inspections, and troubleshooting.

Responsibilities & Experience

• Ability to write timely, concise, professional reports that supports your findings and recommendations in the field.
• Previous experience (1-3 years) in providing lists of equipment, parts, and field service labor to rectify customer problems.
• Prior (1-5 years) experience with promoting the sale of replacement parts to customers.
• Promote FLS-PT customer service sales programs, full range of service capabilities, parts/components/programs, and systems.
• Previous experience in providing technical support on industrial equipment highly preferred, you will be responsible for providing PT technical support to customers and FLS employees.
• Execution of work tasks related to equipment/system inspection, repairs, start-ups.
• Provide all paid filed service billing information to the service administrator.
• Arrange all of your own travel activities.
• Work with FLS -PT service team to ensure the right resource is utilized to maximize customer Satisfaction.
• Deliver results and satisfy customer needs and requirements.
• Promote a culture of safety first.

What We Offer

• Competitive benefit package including health, dental, disability, life, and voluntary insurance options.
• Time to recharge through PTO, plus 10 annual holidays, and parental leave.
• Flexible work schedule so you can focus on professional and personal priorities.
• Retailment preparation with a 401(k) and company matching.
• Financial support for continuing education.
• Employee Assistance Program.

Equal Opportunity Employer

The more diverse our employees are, the stronger our team is. As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.

Application and Contact

Please apply by clicking “apply” on this page. Kindly note that we will be reviewing applications and conducting interviews - also on a virtual setting as required - on an ongoing basis so please apply as soon as possible. No recruiters and unsolicited agency referrals, please.