Field Service Engineer - CO

About the Role

This position involves on-the-road travel, staying in hotels 4 nights a week after completing a 2-4 week training period at our facility in Holland, Michigan.

Responsibilities

• Perform field installations and start-ups, preventative maintenance, and inspect/conduct performance tests to verify product compliance with manufacturing prints and engineering/purchase specifications.
• Document installed product performance.
• Conduct training and instruct product users in proper operation and maintenance.
• Troubleshoot, repair, and calibrate refrigeration, electronics, and electro-mechanical components using prints and schematics to restore full operational condition.
• Establish, maintain, and develop positive customer relationships, including coordinating service calls, generating work, explaining retrofit benefits, and establishing preventive maintenance contracts.
• Maintain thorough knowledge of warranty, maintenance, and service policies and procedures.
• Maintain vehicle logs, track maintenance schedules, and keep detailed field service and travel expense reports.

Requirements

• Minimum 2 years of refrigeration experience and a solid understanding of single-stage refrigeration (knowledge of cascade refrigeration is a plus).
• Minimum 2 years of work experience or training in commercial/industrial refrigeration or HVAC/R.
• Experience with electronics and controls programming.
• Work experience in a related service capacity.
• Valid driver’s license.

Preferred qualifications: Experience or training in cascade refrigeration systems, EPA Universal Certificate, and work experience in the environmental simulation systems industry.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job:

• Regularly required to stand, use hands to finger/handle tools or controls, and climb or balance.
• Frequently required to walk, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk and hear.
• Must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds.
• Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

• Weekly local and regional travel to customer facilities.
• Paid 100% of hourly wage for travel time.
• $350 per diem paid weekly for personal expenses (no receipts needed).
• 100% of travel costs covered by the company.
• Work vehicle provided.