Field Service Engineer (Boise, ID)

Große Ideen beginnen oft klein – manchmal kleiner als ein Staubkorn. Mikrochips sind die treibende Kraft hinter den Werkzeugen und Geräten, auf die wir uns täglich verlassen. Wir ermöglichen ihre Herstellung durch skalierbare, hochpräzise Lösungen in Lithografie, Wafer-Bonding und Packaging. Mit über 75 Jahren Erfahrung und weltweiter Präsenz sind wir ein vertrauenswürdiger Partner, der Verlässlichkeit und Innovationskraft verbindet. Dabei leitet uns die Überzeugung, dass Innovation nicht nur durch Technologie entsteht, sondern durch Menschen, die Verantwortung übernehmen und gemeinsam Grenzen überwinden. As a Field Service Engineer based in Boise, Idaho you will play a critical role in supporting our customers by installing, maintaining, and troubleshooting SUSS equipment at semiconductor manufacturing sites. You will work directly with customers to ensure optimal tool performance, minimize downtime, and support the successful deployment of cutting-edge technologies. This role offers the opportunity to work in a dynamic, fast-paced environment while collaborating with global engineering and service teams. If you are technically driven, customer-focused, and excited to work at the forefront of semiconductor manufacturing, we invite you to join SUSS and help enable the technologies shaping tomorrow. Field Service Engineer (Boise, ID) Corona Vollzeit unbefristet Ihre Aufgaben Installs new or modified equipment at customer's facility to ensure full functionality according to specificationsReviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problemAnalyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective actionCoordinates problem resolution with engineering, customer service, and other personnel to expedite repairsProvides on-site technical assistance to help troubleshoot and repair equipmentMaintains records of performance reportsAnalyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problemsDevelops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of productProvides a communication link between the customer and the company to help ensure that effective service is provided to the customerDevelops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers Ihr Profil Four-year college degree related to the technical skills required of the job plus a minimum of five years of related work experience; or an AA degree related to the technical skills required of the job or equivalent university program certificate plus minimum of 8-10 years of directly related experience and/or training; or an equivalent combination of education and experienceMust have the ability to stand for four to eight hours per day, while inspecting or performing work on equipment at customers’ facilitiesOSHA Safety certificates Current driver's licenseMust have the ability to travel by car and/or airplane to customer or company worksites on a frequent basis, as neededMust be available and willing to travel 75% of the time Wir bieten unter anderem USA_Health & Insurance Benefits USA_Paid Time Off USA_Retirement & Financial Planning USA_Employee Support Programs Sie interessieren sich für diese Stelle? Dann bewerben Sie sich jetzt. Ihr Recruiting-Team Explorative Zusendungen von Bewerbungsprofilen über Drittanbieter, ohne HR-Auftragsersuch, werden nicht akzeptiert.