Field Service Engineer (Denver, CO)
About the role
The Field Service Engineer within our Molecular Division, based in Denver, CO, is a field-based, remote role covering the Western states territory. This opportunity offers the chance to deliver high-impact technical service by installing, maintaining, and troubleshooting diagnostic instrumentation while ensuring exceptional customer satisfaction across laboratory environments.
Responsibilities
- Provide field service support, including installation, preventive maintenance, calibration, and repair of molecular diagnostic instrument systems.
- Troubleshoot electromechanical and software-controlled systems through remote diagnostics and on-site customer visits.
- Ensure all service activities are accurately documented and compliant with Abbott quality systems and call management processes.
- Manage spare parts inventory and provide feedback on system performance and reliability.
- Collaborate with cross-functional teams and support customer engagements, including technical support, training, and demonstrations.
Requirements
- Bachelor’s degree in Engineering, Electronics, Life Sciences, Molecular Science, or a related discipline.
- Ability to work with laboratory instrumentation and standard PC-based tools (e.g., MS Word, Excel).
- Excellent communication, organization, and customer service skills.
- Willingness to travel 75%+ and maintain a valid driver’s license.
Preferred Qualifications
- 2+ years of experience in field service supporting diagnostic or laboratory instrumentation.
- Demonstrated proficiency in diagnosing and resolving complex issues across electromechanical, software-controlled, and PC-based systems.
Benefits
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives : https://abbottbenefits.com/
Connect with us
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. abbott.com, LinkedIn, and Facebook.
Pay
The base pay for this position is $25.00 – $50.00 per hour. In specific locations, the pay range may vary from the range posted.