Field Service Engineer

About the Role

Emerson is seeking a Field Service Engineer (Ovation Advantage) based in the Southwest Regional Office in Houston, TX. In this role, you will join a team of customer support engineers responsible for diagnosing and resolving engineering challenges related to the installation, startup, and operation of moderately complex distributed control systems (DCS), subsystems, and specialized control equipment at customer sites.

At Emerson Power & Water Solutions, we help customers in crucial industries tackle modern challenges. As an industry-leading controls automation company, we drive innovation to make the world healthier, safer, smarter, and more sustainable.

Responsibilities

• Manage and coordinate field service projects, including planning and scheduling activities to meet customer and project needs
• Lead technical and project meetings, documenting outcomes clearly
• Design, review, implement, and test control systems for power and water applications
• Develop and maintain control system databases, logic, and operator interfaces
• Support installation, startup, commissioning, and troubleshooting at customer sites
• Provide technical guidance and engineering support to customers and internal teams
• Conduct site walkdowns and develop cost estimates for retrofit engineering and installation projects
• Develop technical specifications and coordinate with third-party vendors
• Evaluate contractor bids for installation work
• Build and sustain strong, trust-based customer relationships through clear and professional verbal and written communication

Requirements

• Bachelor's degree in engineering, computer science, related STEM degree, or equivalent combination of education and experience
• 2+ years of related experience
• Understanding of basic networking and computer assembly/troubleshooting
• Strong communication skills
• Ability to travel up to 50-75% of the time (seasonal travel requirement)
• Legal authorization to work in the United States without sponsorship now or in the future

Preferred Qualifications

• Working understanding of Ladder Logic, SAMA diagrams, and P&ID prints
• Experience with DCS/PLC controls
• Experience in the power and water/wastewater treatment industries

Benefits

• Variety of medical insurance plans, including dental and vision coverage
• Employee Assistance Program
• 401(k) retirement plan
• Tuition reimbursement
• Employee resource groups and recognition programs
• Flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave

About Emerson’s Culture

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives. Our commitment to ongoing career development and an inclusive culture ensures you have the support to thrive through mentorship, training, and leadership opportunities. We believe diverse teams drive growth and deliver business results while prioritizing employee well-being.