Field Service Engineer – AR & Refrigeration Systems

How many companies can say they’ve been in business for over 177 years? Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? The Field Service Engineer – AR & Refrigeration Systems provides electrical, mechanical and refrigeration support for AR and Rx manufacturing systems across ZEISS and customer environments. The role combines AR system expertise with Polycold refrigeration servicing to ensure uptime, performance and safe operation. A key focus is building internal Polycold service capability while reducing reliance on external vendors Sound Interesting? Here's what you'll do: AR Systems – Technical Service & Field Engineering Provide remote and onsite technical support for AR / HC equipmentDiagnose electrical, mechanical and process issuesPerform preventative, corrective and emergency maintenanceInstall, commission, calibrate and validate equipmentInterpret schematics and technical documentationAssess equipment performance and support improvementsDeliver training to customer teams Polycold / Refrigeration Service & Support Service and troubleshoot Polycold refrigeration systemsPerform diagnostics including pressure analysis and leak detectionConduct evacuation, charging and refrigerant regassingEnsure compliance with refrigerant handling regulationsMaintain contamination control and system cleanlinessSupport Level 1 service activities and proceduresEnsure tools, spare parts and refrigerant availability General Service Delivery Own technical issues through to resolutionMaintain service reports and documentationEnsure compliance with ZEISS and customer safety standardsIdentify performance improvement opportunitiesCollaborate with internal teamsTravel as required (50-80%)Support training and knowledge transferContribute to continuous improvement initiativesProvide broader technical support as required Equipment Used Electrical and mechanical service toolsRefrigeration service equipment (gauges, vacuum pumps, charging systems)Diagnostic and measurement equipmentStandard computing tools Do you qualify? Degree or trade qualification in Electrical, Mechanical or Refrigeration or equivalent experienceCertification for safe handling of refrigerants and regassing5 years servicing, troubleshooting & maintenance of refrigeration equipment in industrial environments.2 years experience with Polycold systems preferred2 years experience with AR coating systems preferred We have amazing benefits to support you as an employee at ZEISS! MedicalVisionDental401k MatchingEmployee Assistance ProgramsVacation and sick payThe list goes on! Position Type/Expected Hours of Work This is a full-time position. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team Christina Choing Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).