FIELD SERVICE COORDINATOR/MANAGER
About the role
Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead a team of field technicians. This is a unique position that requires a mixture of proven, hands-on experience as a field service technician, strong managerial skills, along with dispatch experience. This role will be based in our new Glenpool, OK branch and provide leadership across multiple branches. For 70 years, Hugg & Hall Equipment has been the industry leading, full-service industrial and construction equipment dealership in the South. With locations throughout Arkansas, Louisiana, and Oklahoma, we take pride in providing exceptional customer service and a work environment where our employees feel valued and supported. Learn more at www.hugghall.com
Responsibilities
- Manage, dispatch and support a team of field technicians
- Use technical expertise to provide real-time troubleshooting assistance on repair jobs
- Work across multiple departments and locations to coordinate parts orders, support our rental department, and ensure we provide best in class service repairs
- Interview, hire, and mentor new service technicians
Requirements
- 2-3 years of experience as a field service technician in agricultural, construction, or material handling equipment industries
- High School Diploma or equivalent
Qualifications
- Proven experience as a service technician or mechanic in the agricultural, construction, or material handling equipment industries
- Resourceful thinker with ability to multitask, prioritize, and solve complex problems in a fast-paced environment
- Advanced mechanical aptitude, professional demeanor, and a safety-first mentality
- Prior experience in a dispatch role
- Excellent computer skills
- Aerial equipment experience is a huge plus
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement with company match
- Generous PTO plan and paid holidays
Pay
Competitive pay + quarterly incentives and bonus programs = very strong earning potential