Field Service Coordinator
Description
We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience. This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite.
- Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
- Driving customer satisfaction through the use of effective communication skills and following through on expectations.
- Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.
Requirements
- A High School Degree or equivalent
- 2+ years of Customer service and/or service coordination/dispatching or case management experience
- Knowledge of standard Computer Administrative Tools (Windows, MS Office)
- Previous experience in: Associate's or Bachelor’s Degree
- Experience in Supply Chain or Logistics routing
- Knowledge of Oracle/Service Max or similar SMS is desired
Pay & Benefits
Pay: $25.00 - $27.23/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.
Schedule
Shift is Monday - Friday 10 am - 7 pm.
Equal Opportunity Employer
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.