Field IT Support Technician

About the role

Technician providing in-home customer support and technology installations for a range of products, including TV setup, computer repairs, and smart home devices.

Responsibilities

• Diagnose and resolve customer technical issues with computers and other consumer technology.
• Install and set up devices such as TVs and smart home systems.
• Provide effective, customer-focused support in everyday home environments.
• Communicate clearly with clients to understand needs and ensure successful outcomes.

Qualifications

• Strong interest in technology and hands-on troubleshooting ability.
• Excellent problem-solving and technical diagnostic skills.
• Top-tier customer service skills with a professional, helpful attitude.
• Ability to engage customers and deliver swift, reliable assistance.