Field IT Support Technician

About the role

Provide in-home technology support and installations to customers. You’ll help with TV setup, computer repairs, and smart home device installation, ensuring clients receive fast, effective assistance tailored to their needs.

Responsibilities

• Diagnose and troubleshoot a range of technology issues in customers’ homes
• Install and configure TVs, computers, and smart home devices
• Provide clear, customer-focused guidance throughout the service process
• Engage with clients to understand problems and deliver timely solutions

Qualifications

• Strong passion for technology and hands-on problem-solving
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues efficiently
• Comfort working directly with customers in a home environment