Field Inventory Specialist (Service Representative)

About the role

We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Montgomery, AL area.

Responsibilities

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

Requirements

Must be able to work 7:30am - 4:30pm.

Qualifications

• A valid driver’s license and reliable transportation.
• A passion for delivering excellent customer service.
• Strong written and verbal communication skills.
• Experience with Microsoft Office (Outlook, Word, Excel).

Skills

• Hands-on work
• Staying active
• Not being stuck behind a desk all day

Benefits

• Competitive starting wage based on experience
• Bonus potential
• Annual steel-toe shoe reimbursement (up to $100)
• Clothing allowance
• Medical, dental, vision, and life insurance
• Generous paid time off
• Company-matched 401(k)
• And much more!

Pay

Competitive starting wage based on experience.

Schedule

Must be able to work 7:30am - 4:30pm.