Field Infrastructure & Deployment Technician

Primary Responsibilities

• Travel to client sites for equipment installations and service
• Install and mount network switches, wireless access points, and related hardware
• Pull and terminate network cable; test and verify cable runs
• Absorb and organize network cabling
• Deploy workstations (physical setup, power, network connection, verification)
• Replace UPS batteries and test power systems
• Perform basic hardware troubleshooting onsite
• Escalate complex issues to senior technicians when needed

What This Role Is NOT

• A remote helpdesk role
• A cybersecurity analyst role
• A senior systems administrator position
• Primarily desk-based IT support

Technical Experience That Helps

• Experience with low-voltage cabling or structured wiring
• Familiarity with network equipment installation
• Basic Windows workstation setup and troubleshooting
• ISP/telecom (VoIP NOT Analog) or field service experience
• Comfort working with tools and ladders

Qualifications

• Valid North Carolina driver's license and reliable transportation (out of state candidates must acquire in state license before beginning work)
• Comfortable working at heights and lifting up to 50 lbs
• Strong communication skills
• Dependable, punctual, and able to work independently once trained
• Willingness to travel as required

Required With Application

Please include a brief response (3-5 sentences): Describe a hands-on technical project or installation you've completed and how you verified it was done correctly. Applications without this response will not be reviewed.

Benefits

Salary commensurate with experience
Health, dental, and vision benefits