Field Service Technician

About the role

The (Cryogenic) Field Service Technician is responsible for installing and servicing on-site nitrogen generation plants and bulk medical or industrial gas systems in a safe and operationally effective manner, in accordance with all federal, state/provincial and local codes, and Airgas policies.

Responsibilities

• Safely install and service on-site nitrogen generation plants and bulk medical or industrial gas systems.
• Support the installation and upkeep of nitrogen on-site generation equipment.
• Support cryogenic bulk installations at Airgas facilities and customer sites.
• Restore and optimize pressure reduction equipment associated with bulk delivery systems.
• Evaluate and provide solutions for electrical systems associated with N2 generation and cryogenic installations, including motor controls and relays, low pressure, high pressure and liquid level alarm systems.
• Install decals and warning signs for the proper identification of hazards, warnings, ownership, normal operational settings, emergency contacts, etc.
• Perform installation of piping systems in accordance with company SOPs.
• Perform site surveys to build alignment with all federal, state/provincial and local codes.
• Foster a secure environment by providing fencing to protect installations from tampering or unauthorized entry.
• Perform periodic preventative maintenance tasks on N2 generation equipment based on the PM schedule.
• Perform annual inspections of all bulk installation sites to ensure their condition and excellent operation.
• Champion and uphold safety policies and procedures to nurture a secure workplace.
• Maintain an appropriate stock of recommended parts necessary to restore typical installations within the assigned customer base.
• Collaborate on additional projects as needed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Minimum of two (2) years of industrial field service experience, preferably in gas generation systems.
• Basic working knowledge of Microsoft Office and Google applications (Excel, Word, Power Point, Outlook E-mail).
• Ability to work independently and under pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Ability to set goals and manage time to ensure tasks are completed in a timely manner and achievement of goals are accomplished.
• Manage and execute multiple tasks or priorities as necessary.
• Considerable independent judgment and initiative are required in resolving problems and making recommendations.
• Demonstrates tact and diplomacy in dealing with internal and external customers.
• Demonstrates self-motivation, enthusiasm, a positive attitude and performs as a team player.
• Employee will be required to observe and assess information.
• Requires frequent use of computer, telephone and operation of a motor vehicle.
• Will be required to move/transport materials weighing 25-75 pounds in which frequent bending, twisting and reaching motions may be required.
• Required to perform various physical maneuvers requiring climbing stairs, ladders and truck beds to complete essential functions of the job.
• Must be able to work outdoors in a wide range of temperatures.
• Exposure to moving mechanical parts and risk of electrical shock.
• Must have, or be able to obtain, a Certified Brazer Certificate, within 30 days of employment.
• Able to respond to emergencies at facilities during operation hours.
• Arrangements for emergency coverage are made when a technician is unavailable for personal reasons or paid time off.
• Able to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Able to perform mathematical calculations.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Minimum of two (2) years of industrial field service experience, preferably in gas generation systems.
• Basic working knowledge of Microsoft Office and Google applications (Excel, Word, Power Point, Outlook E-mail).
• Ability to work independently and under pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Ability to set goals and manage time to ensure tasks are completed in a timely manner and achievement of goals are accomplished.
• Manage and execute multiple tasks or priorities as necessary.
• Considerable independent judgment and initiative are required in resolving problems and making recommendations.
• Demonstrates tact and diplomacy in dealing with internal and external customers.
• Demonstrates self-motivation, enthusiasm, a positive attitude and performs as a team player.
• Employee will be required to observe and assess information.
• Requires frequent use of computer, telephone and operation of a motor vehicle.
• Will be required to move/transport materials weighing 25-75 pounds in which frequent bending, twisting and reaching motions may be required.
• Required to perform various physical maneuvers requiring climbing stairs, ladders and truck beds to complete essential functions of the job.
• Must be able to work outdoors in a wide range of temperatures.
• Exposure to moving mechanical parts and risk of electrical shock.
• Must have, or be able to obtain, a Certified Brazer Certificate, within 30 days of employment.
• Able to respond to emergencies at facilities during operation hours.
• Arrangements for emergency coverage are made when a technician is unavailable for personal reasons or paid time off.
• Able to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Able to perform mathematical calculations.

Skills

• Basic working knowledge of Microsoft Office and Google applications (Excel, Word, Power Point, Outlook E-mail).
• Ability to work independently and under pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Ability to set goals and manage time to ensure tasks are completed in a timely manner and achievement of goals are accomplished.
• Manage and execute multiple tasks or priorities as necessary.
• Considerable independent judgment and initiative are required in resolving problems and making recommendations.
• Demonstrates tact and diplomacy in dealing with internal and external customers.
• Demonstrates self-motivation, enthusiasm, a positive attitude and performs as a team player.
• Employee will be required to observe and assess information.
• Requires frequent use of computer, telephone and operation of a motor vehicle.
• Will be required to move/transport materials weighing 25-75 pounds in which frequent bending, twisting and reaching motions may be required.
• Required to perform various physical maneuvers requiring climbing stairs, ladders and truck beds to complete essential functions of the job.
• Must be able to work outdoors in a wide range of temperatures.
• Exposure to moving mechanical parts and risk of electrical shock.
• Must have, or be able to obtain, a Certified Brazer Certificate, within 30 days of employment.
• Able to respond to emergencies at facilities during operation hours.
• Arrangements for emergency coverage are made when a technician is unavailable for personal reasons or paid time off.
• Able to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Able to perform mathematical calculations.

Benefits

• Comprehensive family benefits including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for parents with a 14-week paid child birth benefit.
• Future security with a 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early access to benefits after 30 days of employment.

Pay

Pay Range: $30-40/hr

Schedule

Not specified

Benefits

• Comprehensive family benefits including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for parents with a 14-week paid child birth benefit.
• Future security with a 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early access to benefits after 30 days of employment.