Field Care Coordinator
Humana · West Palm Beach, FL · 3 wk ago
On-siteOTHR$54k–$73k/yrFull-time
About the role
The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes.
Responsibilities
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
- Planning and implementing interventions to meet those needs
- Cooking and monitoring and evaluating the case management plan against the member's personal goals
- Guides members/families towards resources appropriate for their care
- Servicing are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract
Requirements
- Use your skills to make an impact
- Care Coaches shall meet one of the following qualifications:
- Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
- Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience
- Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
- Case Worker with a minimum of 6 years of Health Services/Case Management Experience
- Prior experience with Medicare & Medicaid recipients
- Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
- AHCA Fingerprint Required
- This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program
Qualifications
- Use your skills to make an impact
- Care Coaches shall meet one of the following qualifications:
- Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
- Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience
- Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
- Case Worker with a minimum of 6 years of Health Services/Case Management Experience
- Prior experience with Medicare & Medicaid recipients
- Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
- AHCA Fingerprint Required
- This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program
Skills
- Use your skills to make an impact
- Care Coaches shall meet one of the following qualifications:
- Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
- Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience
- Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
- Case Worker with a minimum of 6 years of Health Services/Case Management Experience
- Prior experience with Medicare & Medicaid recipients
- Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
- AHCA Fingerprint Required
- This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program
Benefits
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Life insurance
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Pay
$64-68K/year based on qualifications/experience
Schedule
Scheduled Weekly Hours 40