Field Care Coordinator

Become a part of our caring community. The Care Coach evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members and families toward resources appropriate for their care and well-being.

About the role

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, assessing their needs and barriers, and connecting them with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying creativity and skills to help those in need find long-term solutions, this role is for you.

We thrive on teamwork and highlight the success of each team member. Our focus is to inspire health in others by providing education, motivation, and encouragement. We value diversity and seek individuals from various backgrounds who can bring their expertise to this role.

This position requires 75-90% local travel to visit Medicaid members in their homes, Assisted Living Facilities, Long Term Care Facilities, and other care settings.

Responsibilities

• Assess and evaluate members' needs to establish a member-specific care plan.
• Ensure members receive services in the least restrictive setting to achieve and/or maintain optimal well-being.
• Plan and implement interventions to meet members' needs.
• Coordinate services and monitor/evaluate the case management plan against the member’s personal goals.
• Guide members and families toward appropriate resources for their care.
• Facilitate interactions with other payer sources, providers, interdisciplinary teams, and others involved in the member’s care as required.

Requirements

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology), or
• Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience, or
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience, or
• Case Worker with a minimum of 6 years of Health Services/Case Management experience.
• Prior experience with Medicare & Medicaid recipients.
• Intermediate to advanced computer skills, including Microsoft Word, Excel, and Outlook.
• AHCA Fingerprint required.
• This role is patient-facing and requires Tuberculosis (TB) screening.
• Valid state driver’s license and proof of personal vehicle liability insurance.
• Ability to work Monday-Friday, 8:30 AM - 5:00 PM.

Preferred Qualifications

• Bilingual (English/Spanish) with ability to pass a Language Proficiency Exam.
• Community Health Worker experience.
• Prior nursing home diversion or long-term care case management experience.
• Experience with electronic case note documentation and multiple computer applications/systems.
• Experience working with the geriatric population.
• Experience with health promotion, coaching, and wellness.
• Knowledge of community health and social service agencies and resources.
• 701B Certification.
• Medication application (RFA) experience.

Pay

The starting salary for this position is $64,000 - $68,000 per year based on qualifications and experience. The full pay range for this role is $53,700 - $72,600 per year.

Benefits

• Health benefits effective on day 1 (medical, dental, and vision).
• Paid time off, holidays, volunteer time, and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance and scholarships for eligible dependents.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs) and career development opportunities.
• Short-term and long-term disability insurance.
• Life insurance.

Schedule

This is a full-time position with scheduled weekly hours of 40, Monday through Friday, 8:30 AM - 5:00 PM.

This role is based in the Boca Raton, Delray, and Boynton Beach areas of Florida. Candidates must reside in or be willing to relocate to these areas.