Jobs · Customer Service

Field Auto Appraiser - National General

National General · California, United States · 1 mo ago
RemoteRemoteCustomer Service$26.49–$40.99/hrFull-time

About the role

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

Responsibilities

  • Interprets regulatory compliance and fair claims practices
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
  • Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
  • Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
  • Builds mastered relationships with both internal and external customers

Skills

  • Audatex Estimating
  • Auto Body Repair
  • Auto Estimating
  • Auto Insurance Claims
  • Automotive Body Repair
  • Business Acumen
  • Business Administration
  • Business Management
  • CCC ONE
  • Insurance Claim Handling
  • Process Consulting
  • Relationship Management

Pay

  • Field Adjuster Cons I: $26.49 – $40.99/hour
  • Field Adjuster Cons II: $28.03 – $43.70/hour
  • Field Adjuster Sr. Cons I: $35.82 – $50.24/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

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