Field Auto Appraiser - North Carolina - National General
About the role
National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. This role is a remote, field-based position supporting the Lenoir County, NC territory.
Responsibilities
- Drive sales growth by engaging with interested prospective customers
- No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Sell reputable products from Allstate and our family of brands
- Applies thorough understanding of regulatory compliance and fair claims practices
- Builds established relationships with both internal and external customers
- Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses
- Processes a deep understanding of the content of all policy types written by the company
- Negotiates settlements, makes settlement payments and documents all activities in the file within escalated authority limits
Requirements
The ideal candidate will reside in Beasley, Kinston, Greenville, Goldsboro, or Wilson, NC and brings experience handling a variety of auto claims, conducting vehicle inspections, and utilizing CCC ONE estimating software to produce accurate damage estimates. This role works closely with repair facilities and customers to ensure timely, fair, and thorough claim resolution.
Qualifications
- Strong customer service experience
- Enjoy working in the field
- Takes pride in delivering quality evaluations
Skills
- Auto Estimating
- Auto Insurance Claims
- CCC ONE
- Claims Documentation
- Claims Evaluation
- Customer Service
- Multitasking
- Negotiation
- Prioritization
- Task Management
- Task Organization
- Time Management
Benefits
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
Pay
- Field Adjuster Analyst III: $21.20 – $30.87/hour
- Field Adjuster Cons I: $26.49 – $40.99/hour
- Field Adjuster Cons II: $28.03 – $43.70/hour
- Field Adjuster Sr. Cons I: $35.82 – $50.24/hour
Schedule
This role is remote and field-based, supporting the Lenoir County, NC territory.