Field Auto Adjuster - National General
About the role
This is a field-based, territory-specific opportunity supporting the Bolingbrook, Burr Ridge, and Naperville areas. National General is part of The Allstate Corporation, offering home, auto, accident and health insurance, and other specialty niche insurance products through a large network of independent insurance agents and directly to consumers.
Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.
Responsibilities
- Create or audit estimates of damages on 1st and 3rd party material damage losses of all severities, demonstrating strong estimating fundamentals.
- Possess a deep understanding of the content of all policy types written by the company.
- Negotiate settlements, make settlement payments, and document all activities in the most complex of files across multiple lines.
- Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; make decisions on the best option.
- Build mastered relationships with both internal and external customers across multiple lines.
- Train, mentor, control quality, and provide technical assistance on material damage claims.
This job does not have supervisory duties.
Requirements
- Hands-on experience using CCC ONE or similar estimating software.
- Proven negotiation skills.
- Strong time management skills.
- Exceptional attention to detail.
- Strong commitment to delivering a positive, customer-focused experience.
Skills
- Appraisal Software
- Auto Estimating
- Business Acumen
- Business Management
- CCC ONE
- Critical Thinking
- Financial Analysis
- Material Damage Claims
- Quality Management
Compensation
Compensation offered for this role is $28.03 – $42.99 per hour and is based on experience and qualifications.
Benefits
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home receive a monthly connectivity reimbursement to help offset internet costs.
Working from home requirements
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Candidates must possess authorization to work in the United States, as it is not the company's practice to sponsor individuals for work visas.