Field Auto Adjuster - National General
About the role
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
This is a field-based, territory-specific opportunity supporting the Sarasota County, FL area. The ideal candidate demonstrates exceptional attention to detail and a strong commitment to delivering a positive, customer-focused experience. Hands-on experience using CCC ONE or similar estimating software highly preferred.
Responsibilities
- Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
- Possesses a deep understanding of the content of all policy types written by the company
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
- Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
- Builds mastered relationships with both internal and external customers across multiple lines
Qualifications
- Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition
- Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims
Skills
- CCC ONE
- Claims Resolution
- Customer Satisfaction
- Insurance Administration
- Insurance Claims Investigations
- Negotiation
Pay
28.03 - 42.99 per hour and is based on experience and qualifications.