Jobs · Customer Service

Field Auto Adjuster - Auburn, WA - National General

National General · Olympia, WA · 1 mo ago
RemoteRemoteCustomer Service$26.49–$40.99/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description: "National General is a part of The Allstate Corporation..." That's about company. Could be "About the role" or "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have real content. We have: - Job Description: includes responsibilities: "Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims." - Also "Key Responsibilities" list bullet points. - "Supervisory Responsibilities" says no supervisory duties. - Licensing requirement: "As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team." - Skills list. - Compensation: Base compensation offered for this role is: Field Adjuster Cons I: $26.49 – $40.99/hour etc. So we have Pay section. - Benefits: there is a Benefits paragraph: "National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.... Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload." Also earlier: "National General is seeking an Auto Claims Estimator to join our Claims team. To best support the territory, ideal candidates will reside within the South King and Pierce County areas, including Auburn, Federal Way, Fife, Edgewood, Sumner, Orting, Kent, Covington, and surrounding areas." That's location requirement. - Preferred candidates will have experience managing a variety of auto collision claims, conducting vehicle inspections, and utilizing CCC ONE or similar estimating software to prepare accurate damage estimates. - Also "If you are an experienced auto damage estimator who enjoys a blend of fieldwork, virtual claim handling, and customer service, we encourage you to apply!" That's call to action, but we remove application instructions. - There's also a paragraph about "Joining our team isn’t just a job — it’s an opportunity..." That's fluff, maybe can be omitted? It's not substantive? Might be considered boilerplate? It's motivational but not required. Could be omitted as it's not specific info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." That paragraph is somewhat generic but still part of posting. However it's not a list; we could put under "About the role" maybe. We need to avoid boilerplate like EEO, legal, scam-warning, duplicated lines. The Benefits section includes EEO statement; we should remove that as boilerplate. But the Benefits also includes tech setup and connectivity reimbursement, which is substantive. So we need to keep those but remove EEO line. Also there is a line: "National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law." That's EEO boilerplate, remove. Also "Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas." That's also a requirement, maybe keep under Requirements? It's substantive. Also "In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000." That's application instruction, remove. Also later: "Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy..." That's legal boilerplate, remove. Also "For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance." etc. Remove. Also "To view the “EEO Know Your Rights” poster click “here”." Remove. Also "To view the FMLA poster, click “here”." Remove. Also "This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint." Remove. Also "It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited." That's EEO policy, remove. Also "This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment." Remove. Also "National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident." That's company info, could be under "About the company" but not required headings list includes About the role. Could put under "About the role" or maybe we can omit as it's not directly about role? It's substantive but maybe we can include under "About the role". The instruction: "Prefer a few substantive sections over many thin ones." So we can combine. We need sections: maybe About the role (includes company overview and location), Responsibilities (key responsibilities list), Requirements (experience, skills, licensing, location, work authorization), Skills (list), Pay (compensation), Benefits (tech setup, connectivity reimbursement). Possibly Schedule? Not mentioned. So omit Schedule. We must not repeat job title as heading. So no heading for "Auto Claims Estimator". Good. We must not put Job ID/requisition numbers as headings; none present. We must not create Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated. Benefits is stated (tech setup, connectivity reimbursement). So include Benefits. We must not include sections with filler like "commensurate with experience". Not present. Now craft HTML. We'll use

for each section heading. Inside sections, use

for prose,

  • for lists. We need to preserve all substantive information. Let's extract substantive info: About the role / company: - National General is a part of The Allstate Corporation. - Offers home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. - National General is seeking an Auto Claims Estimator to join our Claims team. - To best support the territory, ideal candidates will reside within the South King and Pierce County areas, including Auburn, Federal Way, Fife, Edgewood, Sumner, Orting, Kent, Covington, and surrounding areas. - Preferred candidates will have experience managing a variety of auto collision claims, conducting vehicle inspections, and utilizing CCC ONE or similar estimating software to prepare accurate damage estimates. - If you are an experienced auto damage estimator who enjoys a blend of fieldwork, virtual claim handling, and customer service, we encourage you to apply! (but we remove application encouragement? It's not instruction but encouragement; could keep as prose? It's not a list; maybe keep as part of About the role.) Also "Joining our team isn’t just a job — it’s an opportunity..." That's motivational fluff; maybe we can keep as prose but it's not substantive? Might be considered boilerplate? It's generic but still part of posting. I'd keep it under About the role as prose. Responsibilities: From Job Description: "Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims." Key Responsibilities list: - Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities - Possesses a deep understanding of the content of all policy types written by the company - Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines - Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option - Builds mastered relationships with both internal and external customers across multiple lines Supervisory Responsibilities: "This job does not have supervisory duties." Could be included as a note under Responsibilities. Requirements: - As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. - Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. - By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. (maybe keep as requirement) - Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. - Ideal candidates will reside within the South King and Pierce County areas, including Auburn, Federal Way, Fife, Edgewood, Sumner, Orting, Kent, Covington, and surrounding areas. (maybe location requirement) - Preferred candidates will have experience managing a variety of auto collision claims, conducting vehicle inspections, and utilizing CCC ONE or similar estimating software to prepare accurate damage estimates. (could be under Skills/Requirements) - Also "If you are an experienced auto damage estimator who enjoys a blend of fieldwork, virtual claim handling, and customer service, we encourage you to apply!" maybe not needed. Skills list: Provided: Auto Estimating, Auto Insurance Claims, Automobile Accidents, Business Acumen, Business Management, CCC ONE, Critical Thinking, Financial Analysis, Insurance Claim Handling, Insurance Claims Investigations, Multitasking, Property Damage, Quality Management, Time Management, Vehicle Repairs We can put that under Skills section. Pay: - Base compensation offered for this role is: Field Adjuster Cons I: $26.49 – $40.99/hour Field Adjuster Cons II: $28.03 – $43.70/hour Field Adjuster Sr. Cons I: $35.82 – $50.24/hour - Compensation is based on experience and qualifications. -

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