Field Application Engineer - High Power Products (Fremont)

About the role

Act as the primary technical liaison and subject matter expert for Bizlink's data center power solutions. Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.

Responsibilities

• Build and maintain strong, trusted relationships with key customer stakeholders. Conducting on-site visits frequently to support product integration and troubleshoot issues.
• Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
• Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
• Coordinate with internal cross-functional teams to ensure seamless business activities and timely support.
• Conduct product presentations and demonstrations to educate customers on product capabilities.
• Stay informed on industry trends and monitor competitor activities to highlight Bizlink's value propositions.
• Support any other tasks assigned by management.

Qualifications

• Bachelor's or Master's degree in Mechanical Engineering or a related discipline.
• Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.
• Experience in customer-facing roles, preferably in a technical or sales environment.
• Proficiency in SolidWorks or CREO is preferred for design and documentation.
• Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.
• 3+ years of experience in customer-facing roles, preferably in a technical or sales environment.

Successful Candidates Will Have

• A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment.
• The ability to work independently and take initiative while collaborating effectively with cross-functional teams.
• Strong communication skills and the ability to build rapport with customers and internal teams.
• A proactive approach to problem-solving and a willingness to take on new challenges.