Field Application Engineer - High Power Products （Seattle)

Responsibilities

• Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions.
• Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.
• Build and maintain strong, trusted relationships with key customer stakeholders.
• Conduct on-site visits frequently to support product integration and troubleshoot issues.
• Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
• Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
• Cook up with internal cross-functional teams to ensure seamless business activities and timely support.
• Conduct product presentations and demonstrations to educate customers on product capabilities.
• Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions.
• Support any other tasks assigned by management.

Requirements

• Bachelor's or Master's degree in Mechanical Engineering or a related discipline.
• 3+ years of experience in customer-facing roles, preferably in a technical or sales environment.
• Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.
• Proficiency in SolidWorks or CREO is preferred for design and documentation.
• Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.

Qualifications

• A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment.
• The ability to work independently and take initiative while collaborating effectively with cross-functional teams.
• Strong communication skills and the ability to build rapport with customers and internal teams.
• A proactive approach to problem-solving and a willingness to take on new challenges.