Fiber Network Field Technician

About the role

Join Frontier Communications and be part of a dynamic team dedicated to delivering exceptional customer experiences. Our mission is to connect people and communities through reliable and innovative communications services.

Responsibilities

• Manage customer relationships and provide excellent service
• Resolve customer issues and complaints efficiently
• Ensure timely delivery of services and products
• Conduct regular follow-ups to maintain customer satisfaction

Requirements

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to work independently and manage time effectively
• Basic computer literacy

Qualifications

• Previous experience in customer service preferred
• Customer service certification a plus

Skills

• Excellent interpersonal skills
• Strong organizational and multitasking abilities
• Effective written and verbal communication skills

Benefits

• Competitive compensation package
• Paid time off
• Vacation and holiday pay
• Health insurance options
• Employee discounts on products and services

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours.

Apply

To apply, please visit our careers page and submit your resume and cover letter.