Fiber Network Field Technician
Frontier Internet · Santa Fe Springs, CA · 3 wk ago
EngineeringFull-time
About the role
Join Frontier Communications and be part of a team that's making a difference in the lives of millions. We're looking for dynamic individuals to join our team and help us deliver exceptional customer experiences.
Responsibilities
- Manage customer relationships and provide excellent service
- Resolve customer issues and complaints efficiently
- Ensure timely delivery of services and products
- Conduct regular follow-ups to ensure customer satisfaction
Requirements
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work independently and manage time effectively
- Experience in customer service preferred
Qualifications
- Excellent interpersonal skills
- Proficient in using CRM systems
- Knowledge of local regulations and policies
Skills
- Customer service skills
- Technical skills (e.g., troubleshooting)
- Time management and organization skills
Benefits
- Competitive compensation package
- Paid time off
- Health insurance options
- Professional development opportunities
Pay
Compensation is commensurate with experience.
Schedule
Flexible schedule to accommodate your needs.
Contact
To apply, please visit our careers page.
Note: This is a remote position.