Federal Work Study Payroll Coordinator

Responsibilities

• Help coordinate payroll and employment tasks for Federal Work-Study across CUNY Colleges.
• Communicate payroll activities, deadlines and statuses with college staff; participate in developing/maintaining the annual payroll calendar.
• Research and evaluate issues raised by colleges pertaining to processing, errors, and enhancements; identify, coordinate, and communicate issues to the appropriate technical and operations staff, committees, and management monitoring their resolution.
• Attend university-wide FWS meetings each month and contribute guidance and training for college FWS Coordinators.
• Design and update training resources and reference documents.
• Affix assistance with the year-end and new-year payroll cycles, including tax reporting and W-2 form activities.
• Check daily system reports to verify accurate processing of student employment records.
• Investigate and resolve college payroll queries, tracking cases until resolved.
• Manage uncashed or undeliverable checks, electronic refund rejections, and stop payment requests.
• Affix assist with communications to the colleges and students, updating the system for uncashed and undeliverable checks, rejected electronic refunds, and stop payments, collecting support for audit-related activities.

Qualifications

• Minimum: Bachelor's degree is required.
• PREFERRED: Up to two years of experience in a financial aid, bursar, payroll, or student services environment.
• Working knowledge of Title IV financial aid programs and regulations.
• Excellent communication and organizational skills.
• Strong attention to detail with the ability to maintain accurate records.
• Proficiency with enterprise and office software applications, including Oracle/PeopleSoft, Workday, and Microsoft Office.
• Ability to follow documented procedures and learn new systems.