Family Support Staff

About the role

Auberle Homeless Shelters work with individuals and families to obtain and maintain long term housing solutions through case management, the development of life skills, and connection to resources. Support Staff engage individuals and families to support them in achieving their housing goals and addressing their housing needs.

Responsibilities

• Working with individuals and families as they enter and stay at the shelter to gather vital documents
• Identify participants urgent needs such as food, clothing, healthcare, education, and benefits and connect to resources
• Support participants in finding housing opportunities and completing applications
• Connect to additional resources such as employment, transportation, childcare
• Complete household budgets and verify income and expenses
• Conduct room inspections and ensure compliance with the participant program agreement for all rules and regulations

Location and travel requirements

This position is primarily located in McKeesport and Duquesne. All positions are also expected to come to training, meetings, and other events at Main Campus in McKeesport, as scheduled. The travel required for this position is minimal.

Requirements

• Act 33/34 and FBI Clearances required
• High school diploma/GED
• Valid PA driver's license, vehicle, registration, and proof of insurance
• This position is shift work and shifts may include weekends, evenings, overnight, and holidays

Benefits

• Comprehensive health insurance
• Generous paid time off, plus 11 paid holidays
• Retirement savings plan and company match
• Tuition reimbursement and loan repayment assistance
• Professional development and training opportunities
• A commitment to work-life balance