Support Staff

About the Role

Support Staff are essential to the daily operations of our dispensary. From greeting customers to supporting the sales floor, you'll help ensure every guest has a smooth, compliant, and enjoyable experience. This is a hands-on, fast-paced role that provides exposure to multiple areas of dispensary operations, making it a great opportunity for individuals interested in learning the ins and outs of cannabis retail.

Responsibilities

• Greet customers and create a positive first impression
• Educate guests on cannabis products, strains, medicinal uses, and consumption methods
• Verify IDs and ensure compliance with state regulations
• Process transactions accurately using our POS system
• Maintain a clean, organized, and welcoming dispensary environment
• Support your teammates through clear communication and teamwork

Requirements

• High School Diploma or GED
• At least 1 year of retail experience (preferred)
• Ability to stand and walk for extended periods
• Ability to lift up to 30 lbs
• Must meet all state requirements for employment in the cannabis industry

Qualifications

We're seeking motivated team players who enjoy working with people and thrive in a fast-paced retail setting. The ideal candidate is:

• Friendly, approachable, and service-oriented
• Reliable and detail-focused, especially with cash handling and compliance
• A strong communicator who remains professional under pressure
• Curious and eager to learn about the cannabis industry

Previous retail experience is helpful, but not required. What matters most is a positive attitude, integrity, and a commitment to excellent customer service.

Training & Experience

At Nirvana Cannabis, Support Staff receive hands-on training across multiple areas of the dispensary, including reception, floor support, and point-of-sale operations. You'll gain valuable experience in compliance, customer engagement, and retail best practices within a supportive, team-driven environment. As a family-owned business that values individuality, we focus on building confident, knowledgeable staff members who take pride in their work and grow alongside the company.

Why Join Us

At Nirvana Cannabis, we believe in empowering our team, uplifting our community, and setting the standard for excellence in cannabis retail. We invest in training, value collaboration, and treat our employees like family.