Support Staff

Field Day Brewing Co. is North Liberty's first brewery, known for handcrafted beer, great food, and genuine hospitality. Whether guests join us for dinner, drinks, or a special event, our goal is to deliver an experience they'll want to come back for.

About the role

As a Support Staff team member, you'll play an essential role in delivering a great guest experience by assisting servers, keeping the dining room stocked and organized, clearing and resetting tables, and helping ensure smooth service throughout every shift. Your teamwork and attention to detail help create memorable visits for every guest.

Responsibilities

• Create a welcoming first impression by greeting and assisting guests with enthusiasm and professionalism
• Seat guests efficiently while managing restaurant flow and waitlists
• Provide accurate wait time estimates and communicate updates clearly to guests
• Coordinate seating arrangements to maximize dining room efficiency
• Support smooth transitions between the host stand, dining room, and service teams
• Assist with reservations, phone inquiries, and to-go orders
• Reset and maintain tables and dining areas throughout service
• Monitor restroom cleanliness and overall guest-facing areas
• Deliver food to guests accurately while maintaining presentation standards
• Communicate with kitchen and service teams to ensure timely food delivery
• Assist fellow team members to help maintain efficient restaurant operations
• Support opening, closing, and additional operational duties as assigned

Qualifications

• Must be 16 years of age or older
• Strong communication and organizational skills
• Comfortable working in a fast paced hospitality environment
• Friendly, positive, and guest focused attitude
• Ability to multitask and manage priorities during busy shifts
• Team oriented mindset with willingness to support restaurant operations
• Availability to work evenings, weekends, and holidays

Skills

• Strong time management and multitasking abilities
• Professional and hospitality driven demeanor
• Ability to stay organized in high volume environments
• Problem solving and guest service skills
• Strong teamwork and communication abilities

Pay

Compensation for fully trained Support Staff starts at $8.10/hour plus tips, with tip payouts distributed the following morning.

Schedule

• Part-time opportunities available
• Availability to work weekdays and weekends

Benefits

• 25% employee discount on food and beverages at Field Day Brewing Co.
• 25% food discount for you and one guest at participating Craft Concepts restaurants (Sunday-Thursday)
• 50% off Field Day merchandise
• Career growth and development opportunities
• Fun, team-focused work environment